Description

(TCO 3) Ethics is derived from the _____ word ethos, referring to a person’s inner character and fundamental orientation toward life. (Points : 5)  Hebrew   Roman   Greek   English   French   (TCO 3) The effective leader holds _____ as a central value and foundation for all other values. (Points : 5)   Power Custom   Success   Truth   None of the above   (TCO 3) In dealing with moral dilemmas, organizations typically reflect one of three ethical climates: (Points : 5)   Strong central leaders; democratic leadership; no leaders   Self-centered; other-centered; no-centered   Law of the jungle; agrarian society; free market economy   Profit-maximizing; trusteeship; quality of life management   None of these   (TCO 7) Committee projects, employee involvement teams, and group activities are preferred by _____ personality types. (Points : 5)   Traditional   Participative   Universal   Individualistic   (TCO 4) Organizations must effectively manage five team processes for the team concept to work: (Points : 5)   Buy in, accountability, learning, infrastructure, partnering   Assembly, identification, organization, implementation, disbursement   Conflict, collaboration, motivation, understanding, achievement   Fact-finding, theorizing, executing, consolidating, learning   All of the above   (TCO 4) A leader can create a high performance team by: (Points : 5)   Showing enthusiasm for the work of the group   Making timely decisions based on group goals   Keeping people informed about progress   Putting others first and self-last   All of the above   (TCO 4) All of the following are important questions to ask during team building exercises, except: (Points : 5)   Who are we to blame?   What should be our goals?   What is our purpose?   How should we work together to fulfill our potential?   (TCO 8) The effective leader … (Points : 5)   Is sensitive to diverse cultural backgrounds   Considers the character of each individual   Considers the needs of each individual   All the above   (TCO 9) The workplace can include many changes in structure, tasks, and ____. (Points : 5)   Technology   People   History   Both Technology and People   (TCO 7) All but one of the following are steps that help close communication gaps caused by personality differences. (Points : 5)   Be tolerant   Be quiet   Talk it out   Give a little   (TCO 3) The quality of _____ is possessed by all truly great leaders: (Points : 5)   Looking before leaping   Doing the right thing for the right reason   Following-up on decisions   Considering alternative courses of action   Never telling a lie   (TCO 4) Group member roles that reduce group success are: (Points : 5)   Ego tripper, negative artist   Above it all, aggressor   Jokester, avoider   All of the above   None of the above   (TCO 8) The practices that are considered most important in dealing with diversity are: (Points : 5)   Top management’s personal involvement; targeted recruitment   Internal advocacy groups; inclusion of diversity in performance evaluations   Diversity training groups; work and family policies that support diversity   All of the above   None of the above   (TCO 9) Types of leadership training interventions include: (Points : 5)   One-on one coaching   Formal education   On-the job learning   All of the above   None of the above   (TCO 9) Which of the following conditions is not conducive to growth? (Points : 5)   People grow when there is a felt need   People grow when their plans move from general goals to specific actions   People grow when they are coerced by an autocratic leader   People grow as they move from external to internal commitment   (TCO 9) _____ focus and energize people, _____ reinforces and encourages people, _____ is needed to correct and modify behavior. (Points : 5)   Activities; practice; teamwork   Studies; repetition; analysis   Goals; recognition; feedback   Projects; measurement; planning   None of the above   (TCO 6) _____ is a careful search for excellence, which involves taking the absolute best as a standard and trying to surpass it. (Points : 5)   Top grading   Bottom lining   Pin pointing   Bench marking   None of the above   (TCO 6) Performance management skills include: (Points : 5)   Preparation, execution, evaluation   Tasks, relationships, ideas   Reading, writing, speaking   Clearly communicating goals, coaching others to succeed, correcting poor performance   None of the above   (TCO 6) Performance reviews should include which three steps? (Points : 5)   Preparation, implementation, follow-up   Job design, wage administration, evaluation   Individual report, group report, organizational report   Thinking, doing, discussion   Content, process, application   (TCO 10) Performance management is a critical element of effective leadership. One part establishes direction and clarity of assignment. It is: (Points : 5)   Performance planning   Performance coaching   Correcting poor performance   None of the above   TCO 4) This question has multiple parts. Our text provides five techniques that help reduce the tendency towards groupthink in the decision-making processes. (I) Describe each technique in your own words, and (II) explain which symptoms of groupthink each technique is used to control or reduce, and why it works that way. (Points : 30)   (TCO 2) (I) Describe the following leadership qualities: ability, enthusiasm, stability, and concern for others. (II) Use examples from our book to provide the details of how each quality enhances leadership effectiveness. (III) Explain what results from lack of this quality in a leader. (Points : 30)   (TCO 3) Describe four ways that power and psychological size can be abused. For each abuse, describe a solution to the problem created by that abuse. (Points : 20)   (TCO 8) I. Describe five ways to manage diversity effectively. II. Rank order these strategies, and explain why you ranked them as you did, using examples to clarify your rankings. (Points : 20)